Refund Policy

Our Policy

At Sweet Wednesday, we take pride in the quality of our luggage and accessories. Due to the exclusive nature of our products, all sales are final. We do not offer refunds or exchanges unless your item arrives damaged or defective.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 5 days of delivery by emailing sweetwednesdaybags@gmail.com. Be sure to include:

Your order number
Photos of the item and packaging
A brief description of the issue

We will review your request and provide further instructions if your claim qualifies for a replacement or store credit.

Refunds (if applicable)

Approved refunds (if any) will be issued in the original form of payment or store credit within 7–10 business days after approval. Please note that shipping costs are non-refundable.

Final Sale Items

All merchandise is considered final sale unless otherwise stated. Custom or personalized items are also non-refundable.

Questions?

We’re here to help! For questions about our refund policy, email sweetwednesdaybags@gmail.com and a team member will get back to you within 48 hours.